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Route-related questions:
Requests and questions relating to Flixbus journeys

Booking / Rebooking / Cancellation:
For questions relating to booking options and changes to bookings

Questions relating to the usage and conditions of use for vouchers

For questions relating to the carriage of baggage or other objects, including loss or damage

On the bus:
Bus and seating questions, as well as on-board extras available

Feedback (Praise & criticism):
Praise & criticism of your Flixbus trip

Messages and questions relating to refunds

If you cannot find the correct subject, you can note all other concerns here