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Extended response time: Our customer service is receiving a large volume of contacts, so the waiting time is currently longer than usual. We assure you that all our agents are doing their best to reply to each request as quickly as possible. All the customers' requests are handled according to the order of receipt, from the oldest to the most recent, so we ask you not to submit a new request for a case you have previously reported to us. Thank you in advance for your understanding.


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