Customer satisfaction of FlixBus passengers
At FlixBus, we go to great lengths to ensure our passengers are satisfied. The success of our efforts was recently confirmed by a survey completed by 20,000 of our loyal passengers. We received an extensive amount of positive feedback. We pride ourselves in taking all of our customer's feedback on board so that we are able to make constant improvements to the service that we provide - from the ease of the booking process, to the features on our bus app and the services that you will find on board.
We value your opinion...
In 2015 alone, 20 million people chose FlixBus to explore Europe and experienced the excellent quality of the services that we offer. We appreciate all the feedback and positive reviews that our passengers have given and would be delighted to welcome you on board one of our green buses soon.